What's Simmering

OverDrive Login Issues RESOLVED

UPDATE: 2/14/18 at 1:23 pm. The network problem has been resolved. Users should now be able to sign in to OverDrive and create accounts for RB Digital Magazines. We apologize for the inconvenience and thank you for your patience.  

We are experiencing a network problem that is causing login and checkout issues for OverDrive Users. The issue is also causing problems for new users tyring to sign up for RB Digital Magazine and Audiobook services. We apologize for the inconvenience and hope to have the issue resolved Wednesday morning.

If you have title checked out in OverDrive or RB Digital you should still have access. The problem with OverDRive is signing in or checking out new materials and the problem for RB Digital is creating a new account. 

Goodreads Choice Awards

In November, Goodreads members voted for their favorite books from 2017 in 20 categories. Winners were selected on December 5th (the winner is listed first for each category). Use our book lists below to find this years best books in InfoSoup, or visit godreads Choice Awards page to see reviews from Goodreads members.

2017 National Book Awards

The National Book Award winners were announced on Nov. 15. Check out this years winners and finalists for Fiction and Nonfiction. To learn more about the books and authors, visit the National Book Award web site.

OverDrive and Libby PIN Issues

We have received various reports from users who are getting PIN error messages when trying to login to their OverDrive accounts using the OverDrive app or Libby. In some cases, the error says: "Invalid patron pin(no pin was entered for this request)." If you get this error message, you should see an option to "add another card." Select that, but rather than add a new card, jut put in your current Library Card and PIN and sign back in. In some cases, this will resolves the problem. In other cases, it seems like the PIN needs to be reset in InfoSoup. If your are using the OverDrive app, you might also want to try downloading the new Libby app for OverDrive. You will have to sign in once, but everything in your OverDrive account should also be available in the Libby app.

If you need to reset your PIN, you can contact your local library or reset your PIN online. If you are able to login to your InfoSoup account, on your account page under your name on the left hand side of the page there is a link to "Edit pin." Enter your current PIN and then re-enter the same PIN under new pin. If you get an error message when trying to log in to InfoSoup with your current PIN, use the "Forgot your PIN?" link on login page to reset your PIN. Just enter your card number and a reset link will be sent to the email address on file for your InfoSoup account.

If none of the online options work to regain access to OverDrive, please contact your local library. We don't exactly know what is causing the error, but we are working with OverDrive to better understand the problem. Thank your for your patience.

OverDrive Big Library Read, October 12 through October 26, 2017

The Hundred Lies of Lizzie Lovett is the current OverDrive Big Library Read Selection. From October 12 - 26 you can checkout the eBook or audiobook with no waiting lists. This young adult novel, by Chelsea Sedoti, is the story of misfit high school senior Hawthorn Creely and her creative obsession concerning the disappearance of Lizzie Lovett. Hawthorn "always hated" Lizzie, who was a popular senior when Hawthorn was a freshman in small-town Griffin Mills High School, but when she learns about Lizzie's disappearance, she dives head first into the mystery searching for answers. Read more about the book and author and join the discussion on the Big Library Read web site.

Fox Cities Book Festival Oct 9 - Oct 15

The 10th Annua Fox Cities Book Festival is coming soon, with events planned for October 9th through the 15th. Over 40 authors will present 60+ events at venues throughout the Fox Cities. Check out the Fox Cities Book Festival web site for a list of authors, a schedule of events, and more!